Privacy Policy

Last updated: August 24, 2025

Rasaflix ("us", "we", or "our") operates the Rasaflix website and mobile application (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you. This includes, but is not limited to, your viewing history, preferences, email address, and payment information.

Use of Data

Rasaflix uses the collected data for various purposes: to provide and maintain the Service, to notify you about changes to our Service, to provide customer care and support, to provide analysis or valuable information so that we can improve the Service, to monitor the usage of the Service, and to detect, prevent and address technical issues.

Subscription Policy

Rasaflix subscriptions are not auto-renewable. Once your subscription period ends, access to premium content will stop automatically unless you manually repurchase a new subscription. Users are responsible for renewing their subscriptions when they wish to continue accessing Rasaflix premium features.

Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

User Responsibility & Data Protection Disclaimer

By submitting personal information on www.rasaflixentertainment.com, users acknowledge that they do so at their own risk. Rasaflix Entertainment LLP is committed to protecting user privacy and assures that any personal data collected will not be misused or shared for commercial gain without consent.

Content & Age Restrictions

Rasaflix streams entertainment content which may include bold, romantic, or mature themes. The Service is intended for users 18 years and above. Parents/guardians are advised to supervise minors. Rasaflix does not publish or promote pornographic content.

Grievance Redressal

In compliance with applicable Indian laws and OTT content guidelines, Rasaflix has appointed a Grievance Officer. Users may raise complaints, concerns, or queries by contacting:

Name: Viinit Premkumar Agarwal

Email: grievance@rasaflixentertainment.com

Phone: +91 7710055674

Address: G1, Janta Housing Society, Bhayander East, Thane – 401107

The Grievance Officer will acknowledge complaints within 24 hours and resolve them within 15 days, as required by law.